Please arrive on time allowing plenty of time to get to your appointment.

Roadworks are a common sight in Aldershot and the surrounding areas for sometime and by the look of it will be so for a while yet. Please allow a lot more time to get to your appointment including time to travel and park up if coming by car as the car park is always very busy. Some buses are not stopping at their usual bus stops so allow extra time. The practice is not responsible for delays or notifying patients of where there are road works or changes in traffic light control, if you are unfortunately late for your appointment then you will be asked to re-book as we can’t accept an arrival once you are more than 5 minutes late to be fair to all our pre-booked patients. That is the policy of the practice and most likely most other practices as we just don’t have gaps and spare time between appointments to allow for late arrivals much like any other travel timetables. Please don’t be angry or aggressive at our reception staff when you are late and we can’t then see you, they are only doing their job upholding the practice policy. Please take extra time and allow for delays in getting to the Health Centre.