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Rights & Responsibilities

As a patient you have the right to:

(a) be registered with a named doctor

(b) receive emergency care

(c) receive appropriate drugs and medicines

(d) be referred for specialist or second opinion as appropriate

(e) see your medical  records or a copy, subject to certain laws

(f) know that by law, everyone working for the NHS must keep the contents of your medical records private.

With these rights come responsibilities for the public. That means being:

(a) courteous to the staff at all times

(b) as prompt as possible for all appointments

(c) responsible for cancelling appointments in adequate time.

Violence, abuse, bullying and harassment  will not be tolerated against any of our staff or patients. If a patient or a family member of a patient is violent or abusive, they will be warned to stop their behaviour. Persistent offences will result in action to have the patient removed, immediately from our list.



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