GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
To use our online services you need to have a user name and password. To get these please contact our reception team who will be pleased to print out an information sheet with these details on, together with full instructions on how to register for the service.
Access to our online services is available via Patient Access a facility provided and managed by our clinical software supplier. When you connect you will see the Patient Access web page. If it is your first time using the system you will need to enter your registration details, after that a simple user name and password is all that is needed.
You can also download a Patient Access app to run on your iPhone or Android device, this uses the same password and gives direct access to all the same services.